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How mg108 Protects Your Personal Data

At mg108, your personal data is handled with care and transparency — we collect only what we need to run your account, process deposits via Touch 'n Go…

Data collected only as neededTouch 'n Go, GrabPay, Boost dan FPX payment data securedYour right to access and deleteMalaysia-based account holders coveredContact us any time to update your data
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mg108 How mg108 Protects Your Personal Data
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Reach Us About Your Privacy Rights

If you want to access the personal data we hold on your account, request a correction, or ask us to delete your records, our support team is available around the clock. You can reach us through live chat, email, or our dedicated privacy request form — we aim to respond to all data-related queries within 72 hours of receipt.

Team online

Live Chat

Start a live chat directly from your mg108 account dashboard. Our agents can verify your identity on the spot and begin processing your data access or deletion request immediately.

Email Support

Send your privacy request to our support email address. Include your registered account name and the specific data action you need — access, correction, or removal — so we can handle it without delay.

Privacy Request Form

Use the dedicated privacy form in your account settings to submit a formal data request. The form routes your submission directly to our data-handling team and generates a reference number for your records.

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Data Handling, Cookies and Account Security

We apply a layered approach to data protection across every part of the mg108 platform — from the moment you log in to the point a withdrawal clears to your Touch 'n…

Data Retention Period

We keep your account data for as long as your account remains active. Once you request closure, we retain transaction logs for the minimum period required under applicable local law, then delete all remaining personal records.

Cookie Usage

We use session cookies to keep you logged in and preference cookies to remember your language and display settings. We do not place advertising cookies from third-party ad networks on any page of mg108.bid.

Payment Data Security

Payment identifiers from Touch 'n Go, GrabPay, Boost dan FPX and FPX are stored in an encrypted format. We never store full card or wallet credentials on our servers — tokenised references are used for transaction matching only.

Account Access Controls

Your account is protected by password authentication and optional two-step verification. We log every login attempt and flag access from unrecognised devices, sending an alert to your registered email address for review.

Third-Party Data Sharing

We share data only with payment processors needed to clear your deposits and withdrawals, and with identity-verification services where local law requires it. We do not share your data with marketers or data brokers.

Requesting Data Changes

You may request a copy of your personal data, ask us to correct inaccurate records, or instruct us to erase your account data entirely. Submit the request via live chat, email, or the privacy form and we will confirm receipt within one business day.

Your Privacy Questions Answered

The questions below cover the data rights and practices our account holders ask about most often. If your question is not listed here, reach out through live chat or email and our support team will respond within 72 hours.

We collect your name, email address, phone number, and the payment identifiers linked to Touch 'n Go, GrabPay, Boost dan FPX or FPX. We also log device type, IP address and session timestamps for account security purposes.

Yes. Submit a data-access request via live chat, email, or the privacy form in your account settings. We will compile and send you a copy of your personal data within seven business days of verifying your identity.

Contact our support team through live chat or email with a deletion request. Once your account is closed and the minimum legal retention period passes, we will permanently erase all personal records linked to your account.

We share data only with payment processors — such as those handling Touch 'n Go and FPX transactions — and identity-verification services where required by local law. We do not sell or share your data with advertisers or data brokers.

Transaction logs and identity records are kept for the minimum period required under applicable local law after account closure. All other personal data is deleted once that retention window has passed.

We use session cookies for login continuity and preference cookies for display settings. You can disable non-essential cookies in your browser settings at any time; this will not affect your ability to log in or complete deposits.

Reach our data-handling team via the privacy request form in your account settings, by email, or through live chat. We aim to acknowledge all formal privacy complaints within one business day and resolve them within 14 days.

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